technical support for oems

The Technical Support Partner you can trust.

We underpin the consumer trust of the world's best brands with elite customer and technical support.

Why OEMs choose ZECO

We work for you.

Our clients trust us to uphold their impeccable reputations across their customer base. Here's why.

Costs your way

Flexible, fixed or variable cost structures designed to suit your business and nature of Technical Service required.

Faultless record

A flawless customer service record based around professional expertise and client care. 

First-Class facilities 

A world-class Melbourne warehouse at your disposal with engineers trained to handle your clients’ queries and concerns while acting on problems.

Flexible logistics 

Seamless testing, storage, and real-time support solutions to eliminate costly delays and ensure operational efficiency
resolving issues

Our world-class ticketing system delivers:

  • Peace of mind that consumer trust will be upheld
  • The best data to make informed business decisions
  • The opportunity to choose the cost model that works for you
our offerings

Tried and tested support solutions for OEMs.

Customer Support 

Our Australian-based engineers take the time to understand your business, customer needs, and technical requirements before seamlessly replicating your customer service on your behalf.

Whether it’s troubleshooting, product support, or guiding clients through installation and compliance, we act as an extension of your team—ensuring your customers receive expert assistance with the same level of care and professionalism as you would provide.

Testing Facilities and Services 

ZECO offers state-of-the-art testing facilities to ensure the reliability and performance of solar, battery, and energy management systems.

Our engineers conduct rigorous product testing, firmware and software evaluations, and troubleshooting simulations to help identify and resolve potential issues before deployment.

Warehouse and Storage space

We provide secure warehouse and storage solutions for installers and businesses needing safe and convenient access to solar and battery components. Our strategically located facilities allow for efficient stock management, faster project turnaround, and seamless logistics support to keep your operations running smoothly.

Leverage Industry Expertise 

As a ZECO Technical Services client, OEMs gain access to our team of expert engineers, who bring deep industry knowledge and hands-on experience in solar, battery storage, and energy systems.

We provide tailored insights, technical guidance, and strategic support to help you optimize product performance, streamline installations, and stay ahead of evolving industry standards.

Trusted by these companies

Contact

Partner with ZECO for technical excellence.

Fill out the form opposite or call us to find out how we can bring our skills and knowledge to bear to deliver a world-class support experience to your customers.

Phone: 03 4050 9326
Email: hello@zeco.au

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Get in touch

Head Office & Technical Centre
Factory 6C, 148 Chesterville Road,
Moorabbin, Victoria 3189
Geelong office
Phone: 03 4050 9326
Canberra office
Level 4 & 5, 15, Moore Street, Canberra ACT 2601
Phone: 03 4050 9326
hello@zeco.au
Acknowledgement of country
ZECO Energy acknowledges Traditional Owners of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders past and present.