To submit a Delta Warranty claim form, click here.
To submit a Qcells Warranty claim form, click here.
For building faults or power failures, please contact your local distributor. You can find their details on your ZECO Retail Energy utility invoice. In case of an emergency that poses a risk to life or property, please call emergency services immediately by dialling 000.
Phone: 03 4050 9326
Email: hello@zeco.au
+
+
%
The amount you save depends on your energy usage, system size, and local electricity rates. On average, homeowners can save 50-80% on their power bills by switching to solar, with savings increasing if paired with a battery. If you’re worried about costs, chat to our team about our flexible rental options.
Your system is still connected to the grid, so you’ll draw power as needed. Adding a battery storage system can help reduce reliance on the grid by storing excess solar energy for nighttime use.
Going off-grid is possible and is a growing approach we are seeing in the market. By pairing Solar panels with a battery and then Electrifying your home by getting off gas, homeowners are increasingly able to never pay another power or gas bill.
Solar panels require minimal maintenance, but cleaning them every 6-12 months and having an annual check-up can ensure peak performance. ZECO Energy also provides monitoring solutions to detect issues in real-time.
You can’t take your solar system with you, but solar increases property value, making it a great investment. If you’re planning to move, consider ZECO’s solar rental options, which allow flexibility without upfront costs.
The most common replacements are:
By doing this, you can completely remove your gas bill and potentially use your Solar to power all your appliances.
Depending on your state, you may be eligible for government rebates and incentives to help cover the cost of switching. Programs often exist for:
Check with ZECO or your local government for the latest available incentives.
By installing solar, businesses can cut energy expenses by up to 70 per cent (more with a battery), reduce exposure to rising electricity prices, and gain access to government incentives.
There are several federal, state, and local government grants, rebates, and tax incentives available to help businesses transition from gas to electric.
These programs can help offset the costs of:
Eligibility and funding amounts vary by location and industry. ZECO Energy can help your business identify available grants and assist with the application process to maximise your savings.
Yes! Our solar and energy storage solutions help businesses reduce carbon footprints and achieve NABERS compliance, making it easier to meet ESG and sustainability targets.
A Harvard Business School study found that 77% of consumers are more likely to purchase from companies committed to making the world a better place. By switching to electric and integrating solar energy, your business can demonstrate leadership in sustainability, attract eco-conscious customers, and meet ESG (Environmental, Social, and Governance) goals
Most businesses see an ROI within 4-7 years, with long-term savings exceeding tens of thousands of dollars or more over the system’s lifetime, depending on the size.
Our Marshall-powered solar sharing technology allows apartment buildings and commercial complexes to distribute solar power efficiently between multiple units. Speak to us today about we can adapt our solution for your challenge.
Absolutely! ZECO provides EV charging solutions that integrate with solar systems, allowing businesses to power fleet vehicles sustainably and offer charging stations for employees and customers.
ZECO Marshall is a dynamic export control and energy management product that optimises solar energy usage. It allows flexible energy exports, supports load control, and integrates with solar inverters, energy meters, and smart devices through our unique hardware and software solution.
ZECO Marshall is used for:
ZECO offers three main Marshall products:
Marshall Lite – A compact, essential-feature version for dynamic export control.
Marshall Blackbox – Comprehensive control and monitoring capabilities, includes a single-phase meter.
Marshall Blackbox Ultra – Includes an integrated three-phase meter for detailed energy insights.
ZECO Marshall supports most major inverter brands and is compatible with SAPN, ENERGYQ, and Victorian DNSPs (AusNet, United Energy, Jemena, Powercor, Citipower).
Overload Control prevents household and commercial overload by monitoring energy import amperage. If the current exceeds the main switch rating, ZECO Marshall trips non-essential loads to keep the system within safe limits. This feature is particularly useful for preventing residential system trips.
ZECO Marshall devices are designed for easy installation. Refer to the installation manuals for more details. They can be connected via LAN, Wi-Fi, or RS485, depending on the setup. A licensed installer should handle the installation to ensure proper integration and compliance.
While an internet connection is recommended for real-time monitoring and firmware updates, ZECO Marshall can operate in a local network environment with limited cloud dependency.
Yes, ZECO Marshall devices are Clean Energy Council (CEC) certified, Australian Made and comply with relevant Australian energy regulations for export control and metering.
Users can monitor and control Marshall devices through our web portal or mobile app, allowing access to energy data, export settings, and load control features remotely.
Yes, Marshall supports both residential and commercial solar installations, making it ideal for larger energy management applications.
For support, you can contact ZECO Energy’s customer service team via phone, email, or the official support portal located at the top of this page. Firmware updates and troubleshooting guides are also available at the bottom of this page.
Email: support@zeco.au
Phone: 03 4422 4455
